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PRIVACY POLICY

Effective Date: January 1, 2026

At Atoban (“Atoban,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit Atoban.com, submit vehicle information, create an account, or use our services.

By accessing or using our Website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information You Provide

We collect information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Vehicle details (VIN, license plate, mileage, condition, etc.)

  • Account credentials

  • Payment information (processed securely by third-party providers)

b. Payment Information

Payments are processed by secure third-party payment processors such as Stripe.

Atoban does not store full credit card numbers.
A valid payment method may be required to activate or maintain a listing.

c. Automatically Collected Information

When you use our Website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and interaction data

  • Referring URLs

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Provide and manage our services

  • Prepare price analyses and manage listings

  • Communicate with you about your account, listings, and buyer activity

  • Process payments and fees

  • Improve our Website and services

  • Comply with legal obligations

We do not sell your personal information.

3. Communications (Email & SMS)

By providing your contact information, you consent to receive:

  • Transactional emails and notifications

  • Listing updates and buyer activity alerts

  • Service-related communications

SMS Communications

If you provide a phone number, you may receive SMS messages related to:

  • Listing status

  • Buyer interest

  • Service updates

Message frequency varies. Message and data rates may apply.

You may opt out of SMS at any time by replying STOP.

4. Marketing Communications

Marketing or promotional messages are sent only if you opt in.

You may unsubscribe from marketing emails at any time using the link provided or by contacting us.

5. Data Sharing & Third Parties

We may share your information with trusted third-party service providers solely to operate our business, including:

  • Payment processors

  • CRM and customer support platforms

  • Advertising and analytics services

  • Website hosting and infrastructure providers

These providers are contractually obligated to protect your data and use it only to perform services on our behalf.

We do not sell or rent your personal information.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve Website functionality

  • Analyze usage patterns

  • Enhance user experience

You may adjust your browser settings to disable cookies, but some features of the Website may not function properly.

7. Data Security

We implement industry-standard security measures, including:

  • SSL encryption

  • Secure payment processing

  • Restricted access to sensitive data

No system is completely secure. You are responsible for protecting your account credentials.

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

You may request account deletion by contacting us.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct or update information

  • Request deletion of your data

To exercise these rights, contact us at team@atoban.com.

10. Children’s Privacy

Atoban’s services are not intended for individuals under 18 years of age.
We do not knowingly collect information from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Updates take effect upon posting to the Website. Continued use of our services constitutes acceptance of the updated policy.

12. Contact Information

If you have questions or concerns about this Privacy Policy, contact:
team@atoban.com

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